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Till Roll Warehouse - we're on a roll

Terms and Conditions

Please ensure you read our Terms and Conditions of Sale prior to purchasing goods from the on-line shop or by mail order, by placing an order on-line you are agreeing to these terms and conditions:

General Terms and Conditions

1. On-line shopping and Telephone Mail Order at Till Roll Warehouse is for sale and delivery of goods within mainland United Kingdom only. U.K. islands can be quoted special prices on request for delivery.

2. All prices are in Pounds Sterling and exclude VAT @ 20%. Till Roll�Warehouse will try to maintain the price as advertised but we reserve the right to change before you place an order.

3. Postage is not charged on any�order placed for delivery within mainland England / Wales.� Destinations�outside this area may incur a charge at the discretion of the management.
(These areas include: Ireland, Islands, Some Parts Of Scotland & other off-shore destinations. To check if you are eligible for free delivery, please select your "county" from the drop down list in the check out before proceeding to payment. once selected the page will refresh displaying either £0.00 delivery or any additional costs implied)

4. Items will be dispatched within 2 to 4 working days, depending on stock availability (out of stock items soon come back into stock and typical turn around of orders are within 1 week). Under normal circumstances all deliveries will be made within 14 days. We Reserve the right to deliver goods to a neighbouring house or business up to two doors either side of the original address if the named recipient is closed at time of delivery.

5. Till Roll Warehouse tries to maintain a stock of all items within our range. We will endeavor to obtain stock items within 3 working days if not available, however due to the supply from distributors all items must be subject to availability and may be withdrawn at any time. If your order can not be fulfilled you will be offered an alternative or given a full refund.

6. Till Roll�Warehouse will advise by e-mail when goods are dispatch, with an expected delivery day. If a product was to become lost or damaged in transit please contact us as soon as possible, please ensure that you make a comment about any packaging/damaged box when receiving from the courier and record this on the delivery signature documentation. We will arrange with you to replace or repair the goods as quickly as possible. We reserve the right not to replace goods damaged by the courier if they have been signed for in good condition by yourselves.

7. Please ensure you e-mail your business address and delivery details to Payment can be made by several Credit card/debit cards by mail order telephone or on line, Alternative you can fax or e-mail your order to us and will send you a pro-former invoice, on receipt of a cheque or Postal Order made payable to Till Roll Warehouse the goods will be dispatched. Also available now you can telephone your order and pay by your credit/debit card. All orders must be paid for prior to dispatch. If the cardholder address if different from the delivery address we will require both at point of order for security checking and fraud prevention.

8. Credit or Debit card. Payment will be debited from your account before the dispatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

9. Refund/charge back information. Goods can be refund, Any such refunds are subject to the�discretion of Till Roll Warehouse. Full refunds made due to faulty goods where no replacement is supplied may not be subject to an administration fee. Any fees due to orders made in error or refunding of goods not required, made on Till Roll Warehouse are to be paid by the customer placing the order, including any VAT on such charges. Cancellation of a card transaction made by yourself to your card issuer will be chargeable from Till Roll Warehouse to yourself/business at the charge made by your card issuer and any charges made by Merchant services. Any refunds made payable by Merchant Services to your transaction card, will be charged at the Merchants Services administration at time of ordering typically 4%+VAT of the order value.


Orders placed incorrectly may be returned by the purchaser within�28�days from the point of sale, an administrative charge shall be levied (currently £10.00) this charge is for administrative purposes and all goods must be returned in a re-saleable condition for re-sale and are subject to a re-stocking fee a follows

product returned within 7 days� - 0%

product returned within 7 - 28 days - 15%

product returned within 28 days - 25%


Should the product purchased be returned due to non-delivery, a refund of the purchase amount less a charge (currently £10.00) per parcel shall be deducted to cover the costs placed by the courier.

10. Cheque or Postal Order. Payment to be made to Till Roll Warehouse and sent with order requirements including delivery address to: Till Roll Warehouse,�Orchard Cottage Red Lane Oxted RH8 0RT.


If you are unhappy with an item purchased from us, please let us know!! You are our business and if you are unhappy we will make every effort to correct the problem. However, all refunds or returns are entirely at the managements discretion.

Product Quality Guarantee

Till Roll Warehouse prides itself on offering good products and service. If you are unhappy with a product purchased please contact Till Roll Warehouse as soon as possible and we will try to rectify the situation. If you are not entirely happy with your purchase you may return the product, attachments and packaging to ourselves within 7 days of purchase. We will not accept any returns not in original packaging. Please keep all boxes and packaging in event of a fault or any damage must be reported within 24 hours of delivery, we accept no liability after this period. If goods missing or broken please call 0870 850 6535.� Any postage costs for delivery to & from ourselves are billed to customer and cannot be refunded. In case of refund, delivery costs are not refunded. You are welcome to use your own courier, for collection of goods paid in full.

Data Protection

We will not pass your details to any third parties for marketing purposes. However Till Roll Warehouse keeps a full customer database to ensure that a satisfactory service and follow to any enquires is offered. The above terms and conditions apply to the U.K. only and do not affect customers statutory rights.


The layout of this page and website remains the property of Till Roll Warehouse under UK copyright law. All logos and pictures remain the property of the applicable manufacturer/UK distributors and are reproduced in reselling their equipment. Any unauthorised duplication of page content or site layout will be deemed a breach of applicable laws.

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VAT No: 886 024 704 Reg No: 05708086